When to Contact the Administrator
1) You change your address;
2) You die (hopefully handled by your Mandatee);
a. This is necessary for your estate to obtain the Life Insurance
b. To ensure that your spouse or partner receives the spousal pension
3) You have an issue with your pension;
4) You experience what Manulife calls a “life event”. These “events” are recognized by Manulife as being one of the following: Marriage, Divorce, Birth or adoption of a child, Spouse gets new benefits coverage, or the death of a spouse or covered child. Please note that any “life event” changes that will affect your coverage must be conveyed to Normandin Beaudry within the 31 day limit set by Manulife in order to enable Normandin Beaudry to effect these changes with Manulife on your behalf.
If you do not receive an answer within five (5) business days, contact the IAIR President